![]() ![]() ![]() Please tell us if you have your original Windows CD/DVD available.If you are unsure about any of these characteristics just post what you can and we will guide you.If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.If you have since resolved the original problem you were having, we would appreciate you letting us know.Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. Please note that your topic was not intentionally overlooked. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. We apologize for the delay in responding to your request for help.
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